Returns
Need to make a return? We've got you covered.
At T-MOD we want you completely satisfied with your purchase. Standard Tesla accessories and replacement parts have separate policies.
30 daysto return accessories
No feerestocking on accessories
1 yearminimum warranty
1
Standard Tesla Accessories
Floor mats, console organizers, spoilers, screen protectors, center console hubs and similar items.
- Return windowReturn unused items in their original packaging within 30 days of delivery. After 30 days we cannot offer a refund or exchange.
- Restocking feeWe do not charge a restocking fee for standard accessories.
-
Return shippingOur error
Defective, damaged or incorrect item: we cover return shipping and provide a prepaid return label.
Change of mind
Any other return: you arrange and pay for the return shipment. Original shipping fees (if any) are non-refundable. - ConditionUnused, new as you received it, in the original packaging.
2
Replacement Parts
Repair and replacement components are technical, so they follow stricter rules.
- Final saleAll replacement parts are final sale once shipped. We do not accept returns or exchanges, or offer refunds.
- ExceptionReturns or replacements are accepted only if the part is confirmed defective on arrival (DOA) or covered by warranty for manufacturing defects.
- FitmentPlease verify your Tesla model, year and generation before ordering. We are not responsible for parts ordered for incompatible vehicles.
3
Damaged or Lost in Shipping
Your items are packed securely and shipped promptly, but transit issues can happen.
- Report within 7 daysIf your order arrives damaged or is lost in transit, tell us within 7 days of delivery.
- What to sendOrder number, photos of the damaged product(s), the outer shipping box and the shipping label.
How to start a return or report an issue
- Contact our support team through the Contact page.
- Once your return is approved, you receive our warehouse return address.
- After the package is delivered and inspected, your refund goes to the original payment method.
Our promise of quality
We stand behind our products with at least a 1-year warranty. Your purchase is protected.